Seven Habits of Highly Effective People (5)
Stephen R. Covey’s The 7 Habits of Highly Effective People is one of those books everyone’s heard of, many people own, and far fewer have truly applied. That’s a shame—because beneath the big ideas is a very practical framework for working better, leading better, and living with less friction.
1/21/20261 min read
5. Seek First to Understand, Then to Be Understood
Listen Like It Matters
Most people listen to reply, not to understand.
This habit is about diagnosing before prescribing, whether you’re leading a team, resolving conflict, or dealing with customers.
Practical listening habits:
Don’t interrupt with solutions
Reflect back on what you heard before responding
Ask clarifying questions instead of defending your position
Ironically, people who feel understood are far more open to understanding you in return.
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